Author Archive for Mary Ann – Page 10

Vision Day 3

VISION: What is the one thing that you love to do that fuels you? When is the last time you have done that? That “one thing” sharpens your vision.

Vision Day 2

Vision: You must have a long range vision to keep you from being frustrated by short term failures. Teams, families, relationships can’t thrive w/o VISION.

Vision

Without it, people perish. Proverbs 29:18

Integrity – Friday

 “Effective leadership is not based on being clever; it is based on being consistent.” All great leaders plan their work and work their plan. Every minute spent in planning saves an hour in execution.

Integrity – another thought

“To often we try to be a “human doing” before we have become a “human being”. (Socrates)

Integrity Day #3

“Integrity is the glue that holds our way of life together. We must constantly strive to keep our integrity intact.” Billy Graham

Integrity Day 2

“A person of integrity is one who has established a system of values against which all of life is judged.” V. Gilbert Beers

Integrity

“I believe  that every right implies a responsibility; every opportunity, an obligation; every possession, a duty.” John D. Rockefeller

Customer Service Tip #4

Remember, when there is a problem or complaint, the customer is always right. Respond to a complaint promptly and sincerely. Go the extra mile!

Customer Service Tip#3

Personalize your business. Take one customer for dessert and coffee once a week to find out what you are doing right. Customer loyalty is built one customer at a time.